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Contact Us

We're experiencing a higher-than-normal number of enquiries and it may take us a few days to respond. Please check our FAQ for our most commonly-asked questions, which includes:

  • What to do about missing/damaged pieces/stickers
  • Our policy on returns
  • How to access Afterpay when you can't see the option at checkout

Please also note, we do not stock every LEGO set, as there are many sets that are exclusive to LEGO and/or other retailers. We have a list of sets that we do not or will not be stocking. If you're unable to locate a set through our Search (top right) then it means we don't stock it. We are unable to source retired sets.

We're unable to provide ETAs on new and out-of-stock items. Check our Coming Soon page for LEGO sets we'll be stocking in the near future, and sign up to get notified when they release.

We are unable to provide donations of LEGO items for fundraising.

Brick Store is based in Kerikeri, New Zealand, but we do not operate a physical store. While we prefer your email from the form below, you can also email us at service@brickstore.nz.