WE ARE SHIPPING AT LEVEL 3 - PLEASE ALLOW UP TO 5 DAYS FOR PICKING & SHIPPING

Contact Us

Most of the questions we receive are already answered in our FAQ. Please check this first as we may not respond to questions already answered there. Thanks!

We don't have a physical store or a phone number, but you can email us and we'll come back to you same-day. Please use the form below to contact us, or email service@brickstore.nz.

Missing parts, stickers, or instructions? Please register the missing pieces directly with LEGO and they will send them to you.

We kindly ask that you not contact us about sets that we don't stock or that are out of stock. Please use the Search function top right of this page to check for a set you're after.

We are shipping at level 3. All deliveries are contactless. Expect delays of up to 5 days.